Your questions are welcome

Give us a call or drop us a message

The easiest way to contact us is to call us on 0330 1330589 or email us at info@themortgagevault.co.uk.

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

SUNDERLAND
SR43 4JR

Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: Quilter Financial Planning 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service(www.financial-ombudsman.org.uk)

 
Where we are

2 Austin Drive, Copcut, Droitwich, Worcestershire, WR9 7LT

Privacy Notice

The Mortgage Vault Limited is an appointed representative of Quilter Financial Services Limited which is authorised and regulated by the Financial Conduct Authority. (https://register.fca.org.uk/s/).

The Mortgage Vault Limited. Registered Office: Unit3a Wing Yip Centre, 278 Thimble Mill Lane, Nechells, Birmingham, B7 5HD. Registered in England & Wales Number: 08186261

The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at customers based in the UK.

Approver Quilter Financial Services Limited 01/04/2026.